LOST REFERRALS = LOST REVENUE: Series (5 of 5) This blog series has covered a lot of ground. We identified the problem of Lost Referrals, projected the behavior of a Distracted Patient, demonstrated the value of Online Appointments, and discussed the role of Ratings & Reviews and Patient Education Content. Now let’s explore a... read more
LOST REFERRALS = LOST REVENUE: Series (3 of 5) Previously we talked about the Distracted Patient who winds up visiting the online profile of a competing provider. Now we discuss the trends and benefits of Online Appointment Scheduling. For many years, the typical phone call placed to a doctor’s office goes something like this:... read more
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