Marketplace Partners

TeamSupport

HIPAA-Compliant Live Chat

TeamSupport (formerly SnapEngage), the first HIPAA-Compliant chat platform provides secure live chat, SMS messaging, and chatbots for optimal patient engagement.

Connect with patients in a modern, user-friendly way

TeamSupport's messaging solutions modernize communication, increase patient satisfaction and reduce cost-per-interaction.

Provide exceptional patient journeys, from point of access, to diagnosis and outpatient care.

TeamSupport will set up your conversational platform so you can focus on what matters most: quality patient care.

Industry leading conversational platform designed for Healthcare:

• World’s first HIPAA compliant live chat
• Website chat, SMS messaging and chatbots
• Third-party certification of HIPAA compliance
• Contract requirements (BAA and Downstream BAA)
• Data security, encryption, audit logs, and more
• COVID-19 Coronavirus symptom checker bot
• Healthcare specific playbook to up-level your organization

It’s time to rethink patient engagement

Today’s consumers crave modern, intuitive experiences when it comes to their healthcare. Real-time communication, tailored for the patient experience, is essential for healthcare in the digital age.

Compliant chat breaks down barriers and addresses patient pain points

Immediacy, privacy, trust – just a few of the many benefits that live chat offers to those in the healthcare sector. Instant access to quality services and care is key.