HIPAA-Compliant Live Chat
TeamSupport (formerly SnapEngage), the first HIPAA-Compliant chat platform provides secure live chat, SMS messaging, and chatbots for optimal patient engagement.
Connect with patients in a modern, user-friendly way
TeamSupport's messaging solutions modernize communication, increase patient satisfaction and reduce cost-per-interaction.
Provide exceptional patient journeys, from point of access, to diagnosis and outpatient care.
TeamSupport will set up your conversational platform so you can focus on what matters most: quality patient care.
Industry leading conversational platform designed for Healthcare:
- World’s first HIPAA compliant live chat
- Website chat, SMS messaging and chatbots
- Third-party certification of HIPAA compliance
- Contract requirements (BAA and Downstream BAA)
- Data security, encryption, audit logs, and more
- COVID-19 Coronavirus symptom checker bot
- Healthcare specific playbook to up-level your organization
It’s time to rethink patient engagement
Today’s consumers crave modern, intuitive experiences when it comes to their healthcare. Real-time communication, tailored for the patient experience, is essential for healthcare in the digital age.
Compliant chat breaks down barriers and addresses patient pain points
Immediacy, privacy, trust – just a few of the many benefits that live chat offers to those in the healthcare sector. Instant access to quality services and care is key.