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Recent posts

Solving the Problem of Lost Referrals Using Dr. Leonardo

November 15, 2017

LOST REFERRALS = LOST REVENUE:  Series (5 of 5)   This blog series has covered a lot of ground. We identified the problem of Lost Referrals, projected the behavior of a Distracted Patient, demonstrated the value of Online Appointments, and discussed the role of Ratings & Reviews and Patient Education Content.  Now let’s explore a...  read more

The Distracted Patient

November 7, 2017

LOST REFERRALS = LOST REVENUE:  Series (2 of 5)   Previously we identified a growing problem facing individual healthcare providers with Lost Referrals, a/k/a Leakage.  Since professional recommendations remain the primary source of new patients, every provider needs to protect against losing patients to other doctors and health systems.  Now we explore how easily patients...  read more

How Doctors, Practices & Healthcare Systems Lose More of Their Most Important Patients Everyday

November 6, 2017

LOST REFERRALS = LOST REVENUE:  Series (1 of 5)   This series of five articles analyzes the growing increase of Lost Referrals (Leakage) that takes place when patients research their doctors online.  Trending along these lines is discussed and a solution is offered on how healthcare providers can reverse this trend and start booking appointments...  read more